Manage My Subscription
What is the difference between SPEED's Platform tier and the Platform + API tier?
The main difference is the access to API tools, which gives you the ability to extract all of your data in real time, including rankings, athlete, events data and more.
What is your refund policy?
FightGeek does not offer refunds for paid subscriptions. However, you may cancel your subscription, or downgrade your subscription plan at your next billing cycle. We will send you a reminder 30 days before the next billing cycle starts.
Why isn't my payment method working?
If you are having issues setting up your payment method, check the following:
- You are using an accepted credit or debit card
- The card hasn’t expired
- You are using a billing address in your country
- You have filled all the required fields
If you are still having issues, please try a different payment method or get in touch with us.
How do I cancel my subscription?
You can cancel your subscription at any time by doing the following:
- Click the Promotion & Account Settings icon on the bottom left of the dashboard
- Select “Subscription”
- Select “Cancel my subscription”
Can I upgrade SPEED's API tiers after signing up for the Platform tier?
The only way to upgrade or downgrade is to cancel your existing subscription, and wait for it to end. Once the subscription ends, you will login to the account again and sign up for the new plan.
There is no refunds for cancelling your subscription early.
Do I have to pay to use SPEED's Basic tier?
We provide a 30 day free trial, and after which you will need to pay an annual cost to continue using the Basic Tier.
Do I have to pay to use SPEED's Pro tier?
We provide a 30 day free trial, and after which you will need to pay an annual cost to continue using the Pro Tier.